Pam Niday Sweeten recommends Hub City USA.
Jessica Baker recommends Hub City USA.
Regina and Rick went above and beyond helping us, after they installed a electric trailer break for us. He answered his phone on his day off, trouble shooted from afar,
genuinely concerned, (whoa!) and if that wasn’t enough he fixd the problem in our truck and didn’t charge us for it! ( his install was fine, was our truck �) Just good people. Fairly new to the peninsula…highly recommend!!
When my 2008 F350 suddenly had fuel supply problems on vacation in Long Beach, Washington, I was struck by the dread that can hit diesel owners in small towns. I went to the highest recommended mechanic around, but he was scheduled out for another month. He suggested I might try one of the only other 2 possibilities in town, one of which was just a few doors down and had only been open for a few weeks. That is how I ended up at Hub City USA. Though they definitely had plenty of other work, Rick and Regina Hughes there understood my need and treated me like a valued next door neighbor. Rick jumped right in and diagnosed the problem, showed it to me, and checked for a part locally. When it didn’t seem to be available he gave me my options (try to blow things out and patch it up or look for a part). I asked him what he would do and he said, “Wait for a part and fix it right”, so I went for that option. Regina was kind enough to offer me a ride back to my motel over a mile away. Rick spent notable time looking for and ordering the part through the quickest method, which would UPS it in the next day. Unfortunately it didn’t arrive on the UPS truck so they spent more time trying to find where UPS had it, and when they got a call later at home that night they arranged to put it in first thing the next morning. I got a call early this morning that it was done with an offer from Regina to come pick me up. I am from Seattle. That kind of service just does not happen there! I have to say, I was a bit concerned about what the bill would be with all the labor that went into it. We had no agreement or estimate going in the swirl of unknowns taking place when I got there, so they had every opportunity to take advantage of me – but it only came to 2.1 hours at $95/hr. Again, unthinkable where I come from. I am extremely grateful to them for helping me in my time of trouble, and I would highly recommend them to locals and travelers alike. The “home town” values and ethics they have brought with them from Idaho will make Long Beach an even better community than it already is.
- Keeshanna B.
- WA, WA